Refund policy

Thank you for choosing our store and trusting the quality of our products 💗

Return and exchange period:

Returns or exchanges are accepted within 24 hours from the date of delivery.

Reasons for return or exchange:

  1. A return and exchange is possible if the item has a manufacturing defect or damage.
  2. We DON’T exchange and refund if size don’t suits

 

    Return and exchange conditions:

    1. The item must be unworn, unused, in its original condition, with all tags attached and in the original packaging.
    2. Items with any signs of wear, dirt, or damage cannot be returned or exchanged.
    3. All returns and exchanges must be pre-approved by the store.

     

    Shipping costs:

    1. The customer is responsible for all shipping costs related to returns or exchanges (unless the item is defective).


    Exchange process:

    1. Before sending an exchange request, please contact us and provide photos of the item.
    2. After approval, we will provide the return address.
    3. Once we receive and inspect the returned item, we will send the new size to you.
    4. If the requested size is unavailable, we will offer an alternative or issue store credit.

    Order Cancellation policy

    Please carefully check your order details before completing your purchase.

    Once an order has been placed, cancellations are not accepted. Orders are processed promptly, and once an order has been shipped, it cannot be cancelled.

    By placing an order, you confirm that all selected items and shipping details are correct.

    All returns are subject to our store policy and applicable consumer protection laws.

    This return policy is designed to protect the interests of both our customers and our store. Thank you for your understanding and support! 💗